PRIVACY POLICY

Orthossage Legal Disclaimer

The services provided by Orthossage are intended for relaxation, recovery, and general wellness purposes only. While massage therapy and complementary modalities may support overall wellbeing, they are not a substitute for medical diagnosis, treatment, or care from a licensed medical professional.

Orthossage practitioners do not diagnose medical conditions, prescribe medications, or perform medical procedures. Clients should consult with a qualified healthcare provider for any health concerns or medical conditions.

By receiving services at Orthossage, you acknowledge and accept full responsibility for your own health and wellness choices. You affirm that you have disclosed any relevant health information to your practitioner prior to treatment and understand the risks involved with bodywork therapies.

Orthossage reserves the right to refuse or discontinue services if contraindications are present or if a client fails to disclose medical conditions that may impact treatment.

All clients must be of legal age or accompanied by a legal guardian.

Privacy Policy – Orthossage

Effective Date: 08/13/2025

Orthossage (“we,” “our,” or “us”) is committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us, either through our website or in person.

1. Information We Collect

We may collect the following types of information:

Name, email address, and phone number
Appointment and service history
Health and wellness information (via intake forms)
Billing and payment details (processed through secure third-party platforms)
Technical data (such as IP address or cookies from website usage)

2. How We Collect Your Information

Your information may be collected when you:

Book services through Vagaro
Submit forms on our Wix website
Sign up for emails or newsletters
Contact us via email, phone, or in person
Use our website (via cookies and analytics tools)

3. How We Use Your Information

We use your information to:

Schedule and manage appointments
Provide wellness and bodywork services
Respond to inquiries and provide customer support
Send service confirmations, reminders, or updates
Improve our website and services
Comply with legal or insurance-related requirements

4. Third-Party Services

We may use trusted third-party services, including:

Wix – for website hosting and form submissions
Vagaro – for appointment scheduling, intake forms, and client management
Payment processors – to securely handle billing (e.g., Stripe, Square, Vagaro Pay)

These services have their own privacy and security policies which we encourage you to review.

5. How We Protect Your Data

We use secure platforms and industry best practices to protect your personal data from unauthorized access, misuse, or disclosure. Sensitive health or financial information is handled through HIPAA-compliant or encrypted systems when applicable.

6. Your Rights and Choices

You have the right to:

Request access to the information we hold about you
Ask for corrections or updates
Withdraw consent for marketing emails at any time
Request deletion of your information (subject to legal and operational limits)

7. Cookies and Website Tracking

Our website may use cookies and similar technologies to enhance user experience and gather analytics. You can adjust cookie settings in your browser if you prefer to limit tracking.

8. Minors

Our services are intended for adults aged 18 and older. If services are provided to a minor, we require a parent or legal guardian’s consent and supervision.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

10. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us at:
📧 [Insert your email address]
📍 [Insert business location or mailing address]